Privacy Policy

Information We Collect

We may collect the following information when you use Muse Gala:

• name and contact details (email, phone number)
• account and login information
• payment details (processed securely via third-party providers)
• booking and transaction history
• communication records through the platform

How We Use Your Information

Your information is used to:

• create and manage your User Account
• process bookings and payments
• facilitate communication between users where required
• provide customer support
• improve platform performance and user experience

Sharing of Information

Muse Gala may share limited information where necessary to complete a booking:

• Lenders may receive limited customer details required to fulfil an order (e.g. first name and delivery information)
• Service providers (e.g. payment processors, couriers) may receive relevant data to perform their services

We do not sell or rent your personal information.

Data Security

We take reasonable steps to protect your information, including:

• secure payment processing
• restricted access to sensitive data
• use of trusted third-party providers

However, no system is completely secure, and users share information at their own risk.

User Responsibilities

Users are responsible for:

• keeping login details secure
• ensuring their information is accurate and up to date

Access & Updates

You may request to:

• access your personal information
• update or correct your details by contacting Muse Gala

Cookies & Tracking

Muse Gala may use cookies and similar technologies to:

• improve website functionality
• analyse usage and performance
• personalise user experience

Third-Party Services

Muse Gala uses third-party services (such as payment providers and hosting platforms). These services may collect and process data in accordance with their own privacy policies.

Policy Updates

Muse Gala may update this Privacy Policy from time to time. Continued use of the platform constitutes acceptance of any changes.